BREAK DOWN SILOS & STRENGTHEN CROSS-FUNCTIONAL COMMUNICATION

CONVERSATIONS WORTH HAVING®: The Human Accelerator for Artificial Intelligence QuickStart Guide

Four practical conversation practices to break down silos, strengthen cross-functional communication, and improve AI decisions.

AI is changing how work gets done, how decisions are made, and how organizations create value. Yet access to AI alone does not create clarity, trust, shared learning, or responsible action.

CONVERSATIONS WORTH HAVING®: The Human Accelerator for Artificial Intelligence is a practical QuickStart Guide that helps leaders and managers surface assumptions, strengthen collaboration, improve AI-related decisions, and move from scattered activity toward clearer action.

Published by the CWH Institute and co-authored by Toni Racco Benner, Lisa Duerre, Jackie Stavros, Cheri Torres, and Alenka Žnidarsič.

Cover of Conversations Worth Having®: The Human Accelerator for Artificial Intelligence QuickStart G

AI Adoption Is a Human and Organizational Shift

Turning AI investment into meaningful adoption and business value requires human and organizational alignment.

The QuickStart Guide brings together insights from RLD Group’s applied research with the tools and framework of Conversations Worth Having®. It offers four practical conversation practices to help leaders and managers surface assumptions, strengthen trust and collaboration, and clarify how people will learn, adapt, and use AI responsibly.

No AI expertise is required. Start with a better conversation.

Get the QuickStart Guide

Break Down Silos & Strengthen Communication

Use the guide with your team to strengthen the conversations that shape AI alignment, adoption, and business value. When the work is cross-functional, complex, or high stakes, RLD Group can help you activate the practices inside an AI initiative already underway.

Use It With Your Team

Bring the guide into an AI steering committee, leadership meeting, strategy session, or team conversation to:

Surface assumptions and competing perspectives
Strengthen cross-functional collaboration
Clarify priorities, ownership, and decisions
Turn experimentation into shared learning and coordinated action

Activate It With RLD Group

An AI Leadership Alignment Lab brings the people responsible for an AI priority together to identify what may be slowing progress, strengthen collaboration, clarify decisions, and agree on practical next moves.

The experience can stand alone or be integrated into an offsite, strategy session, leadership gathering, or longer accelerator.

This is focused support for the human and organizational side of AI adoption. It is not AI tools or technology training.

Ready to put the guide to work with your leaders or teams?

AI policies and governance establish important guardrails. People still need a practical way to exercise judgment, challenge assumptions, verify information, and communicate across functions. The QuickStart Guide provides that behavioral layer.

The Conversations Worth Having®: The Human Accelerator for Artificial Intelligence QuickStart Guide provides the practical behavioral layer that helps leaders and teams turn AI expectations into shared understanding, better decisions, and coordinated action.

RLD Group can help you activate the guide around an active AI or business priority. Through a team lab, leadership session, offsite, executive forum, or customized experience, we help people across functions work through real challenges together, reduce fragmentation, and build communication practices they can continue using. No advance reading is required.

Download a two-page overview of the workshops and other ways RLD Group can help you put the QuickStart Guide to work.

Explore Workshops & Activation Options

RLD Group Co-Author Perspectives

“AI doesn’t create alignment. It amplifies whatever leadership system already exists.

When leaders strengthen the quality of conversations, they strengthen trust, reduce fragmentation, and create the conditions for AI to generate top-line opportunity and bottom-line impact.”

— Lisa Duerre
CEO & Co-Founder, RLD Group
AI Leadership Alignment & Leadership Systems Strategist

“Engineering teaches us that systems produce the outcomes they are designed to produce. AI is no different.

Organizations need more than better AI conversations; they need better leadership conversations about AI.

When leaders intentionally design how people collaborate, question assumptions, and learn together, they create the conditions

“Engineering teaches us that systems produce the outcomes they are designed to produce. AI is no different.

Organizations need more than better AI conversations; they need better leadership conversations about AI.

When leaders intentionally design how people collaborate, question assumptions, and learn together, they create the conditions for trustworthy, repeatable outcomes.”

— Alenka Žnidaršič, PhD
AI Engineer, Applied AI Leadership Alignment Research Team Member, and Co-Author

Show Less

BREAK DOWN SILOS & STRENGTHEN CROSS-FUNCTIONAL COMMUNICATION

AI Adoption Is a Human and Organizational Shift

Break Down Silos & Strengthen Communication

Use It With Your Team

Activate It With RLD Group

Ready to put the guide to work with your leaders or teams?

RLD Group Co-Author Perspectives

Choose How You Want to Begin

Choose your next step to put the QuickStart Guide to work

BREAK DOWN SILOS & STRENGTHEN CROSS-FUNCTIONAL COMMUNICATION

AI Adoption Is a Human and Organizational Shift

Break Down Silos & Strengthen Communication

Use It With Your Team

Activate It With RLD Group

Ready to put the guide to work with your leaders or teams?

RLD Group Co-Author Perspectives

Choose How You Want to Begin

Choose your next step to put the QuickStart Guide to work

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